Social Listening "Alaska Airlines"
The brand you select is Alaska Airlines. People think that it has good service, that the staff is very attentive, that they have non-stop flights. I was very interested in the brand's advertising because I found it interesting and many people sometimes think that their offers or promotions and services are exaggerated from what they really are, I think it is like in everything, each person has a different opinion and I think that many most of the time people demand more than they want to pay. Alaska Airlines' value proposition is to offer the most nonstop destinations on the West Coast of any airline and have the number one market share on the West Coast. As a result, they are making significant investments in products, services, and networks to become the West Coast's airline of choice. One of the specific things that people think about is the service, they say it is very good, even in emergencies, others think that they shoul...